Shipping policy

Reckin Energy Shipping Policy

At Reckin Energy, we move fast—because we know you don’t have time to wait around.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order is processed, you’ll receive a confirmation email with tracking information.

During high-demand periods (launches, promotions, or holidays), processing times may be slightly longer.

Shipping Times

Estimated delivery times after your order is shipped:

  • Standard Shipping: 2–5 business days
  • Expedited Shipping: 1–3 business days

Shipping times may vary depending on your location and carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

We work to keep shipping as affordable as possible—especially on larger orders.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.

Please allow up to 24 hours for tracking updates to appear.

Lost, Delayed, or Stolen Packages

Once your order has been shipped, it is in the hands of the carrier.

  • Reckin Energy is not responsible for delays caused by shipping carriers
  • If your package is marked as delivered but cannot be found, we recommend contacting the carrier directly
  • We are not responsible for lost or stolen packages after delivery

If your package is lost in transit, reach out and we’ll help you file a claim.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is entered:

  • We are not responsible for packages delivered to the wrong address
  • Additional fees may apply to reship the order

Damaged Orders

If your order arrives damaged, contact us within 5 days of delivery with:

  • Your order number
  • Photos of the damage

We’ll make it right with a replacement or store credit.

Pre-Orders (If Applicable)

If you purchase a pre-order item:

  • Shipping timelines will be clearly stated on the product page
  • Orders will ship once inventory is available

Questions?

If you have any issues with your order, contact us at Support@reckinenergy.com, and our team will get you taken care of.